Hire for “soft” skills along with technical skills

Yesterday, in a guest blog for the online version of the Harvard Business Review, Daniel Goleman, Co-Director of the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University, identified social intelligence as the make-or-break leadership skill set.  His reason:  leadership is the art of accomplishing goals through other people.  Goleman writes:  “Technical skills and self-mastery alone allow you to be an outstanding individual contributor. But to lead, you need an additional interpersonal skill set:  you've got to listen, communicate, persuade, collaborate.”

http://blogs.hbr.org/cs/2011/10/the_must-have_leadership_skill.html

In fact, so critical are certain “soft” skills to performing certain jobs successfully that, when hiring, you simply must find a way to determine to what degree job candidates possess them.  But the problem is that soft skills are considerably harder to analyze, quantify, and assess than technical skills.  How-to's on managing this tricky process can be found at the following links:

 “Getting a grip on mission-critical "soft" skills: 5 simple steps”

http://www.printlink.com/resources_insight054.php

“Assessing Job Candidates Beyond the Technical Skills” http://www.printlink.com/resources_insight051.php